Distance Sales Agreement

1. Parties

Seller

• Company: Socitr
• Address: —
• Email: [email protected]
• Phone: —
• Tax office / no.: — / —
• MERSIS no.: —
• Website: socitr.com

Buyer: the registered member who places an order on the Site, as recorded in the order.

2. Subject

This agreement sets out the rights and obligations of the parties regarding the sale and delivery of the digital products and/or services ordered electronically on socitr.com, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

3. Product, price and payment

• The product/service name, quantity, VAT-inclusive price and payment method are shown in the order summary and the order confirmation email.
• Payment is made by store balance, bank transfer, card (via an authorised payment institution) or other methods shown on the Site. Card details are not stored by the Seller.
• Where an external payment provider is used, the provider is clearly named during payment.

4. Delivery

• Products are digital; no physical shipping takes place. Delivery is made via the order page in the Buyer's account and/or the registered email address.
• Automatically delivered products are delivered instantly upon payment confirmation; service products within the period stated on the product page.
• If payment cannot be verified or in case of force majeure, the Seller may cancel the order and refund the amount collected.

5. Right of withdrawal

• Under Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly electronically, intangible goods delivered instantly, or services whose performance has started with the consumer's approval before the withdrawal period ends.
• By approving immediate performance at checkout, the Buyer acknowledges that the right of withdrawal ends.
• For services not yet started, the Buyer may withdraw within 14 days of the order by notifying [email protected] or via a support ticket; refunds are made within 14 days to the payment method or store balance.

6. Defective performance

If a delivered product does not match its description, the Buyer notifies us via a support ticket; the Seller corrects it, re-delivers or refunds.

7. Disputes

Consumer Arbitration Committees (within monetary limits set annually by the Ministry of Trade) and Consumer Courts are competent. In the event of any discrepancy, the Turkish version prevails.

8. Effect

Before confirming the order, the Buyer declares having read and accepted the Preliminary Information Form and this agreement. The agreement is concluded upon order confirmation and stored electronically.